Buyer Support
FAQ
Usually our MOQ is 5,000 pieces, but we accept a lower quantity for a trial order. Tell us how many pieces you need and we will calculate the cost accordingly.
Yes. We usually provide an existing sample free of charge, with a small sample charge for custom designs, refundable when the order reaches a certain quantity. Samples go by FedEx, UPS, TNT or DHL, on your carrier account or ours.
For existing samples it takes 1 to 2 days. For your own designs it takes 4 to 6 days, depending on whether new moulds or a new printing screen are needed.
It takes 10 to 15 days for the MOQ. We have large production capacity, which ensures a fast delivery time even for large quantities.
For a small quantity we suggest express delivery; for a large quantity we suggest sea freight. Trade terms can be FOB Shanghai or Ningbo, or CIF your port.
We have our own designer, so JPG, AI, CDR or PDF all work. We draw the artwork for the mould or the printing screen for your final confirmation.
We match colours with the Pantone Matching System, so you can simply give us the Pantone code you need, or we will recommend popular colours.
CE, RoHS, SGS and REACH. All watches are lead, cadmium and nickel free, meeting European and USA standards.
